FREQUENTLY ASKED QUESTIONS

&

RELATED FACILITIES ISSUES

Though often assumed to be under our purview, the following issues are not handled by Facilities Operations. We have provided phone numbers and web addresses to assist you in obtaining the help you require.

 

• Locking / Unlocking issues, broken keys or locks:

  Locksmith Services reports to the Police Department and can be reached at 486-2921 or www.locksmith.uconn.edu . Weekend unlocking needs to be set up through the Scheduling Office at 486-3329 or coordinated through your department. We are not authorized to unlock buildings without prior approval by Scheduling. As with the Locksmith, we have no way of knowing if you belong in the area you are trying to access.

• Campus Closing:

  Human Resources at 486-3034 or www.hr.uconn.edu . This decision cannot be made by the Work Order Control dispatcher.

• Furniture surplus / moving:

  This service is provided by Central Stores at 486-3626 or www.stores.uconn.edu

• Environmental issues such as mold and asbestos:

  EH&S Department at 486-3613 or www.ehs.uconn.edu

• Major renovation projects:

  Architectural & Engineering Services at 486-3281 or www.aes.uconn.edu

• Disability or ADA issues:

  Donna Korbel at 486-2020 or www.csd.uconn.edu . If Facilities involvement is required, Donna will contact us with the specifics.